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Help and Support

The Reference and Research Desk is located just inside the library’s entrance.

Librarians are always available to provide assistance during the library’s hours. We can help you with any questions about using the library and its resources.  If you’re new to the library, please stop by the Reference and Research Desk and we can help you get started or answer any questions you may have.

To chat with a librarian during open hours, click on the green Need Help? button in the upper right corner of the page.

Text us during open hours at 510-379-7009

E-mail Reference at

E-mail a specific library staff person listed here

For research help via Zoom, please email us to make an appointment or connect with us via chat to initiate a Zoom session.

Use a form to submit your question to us by CLICKING HERE

For general questions call the Circulation & Textbooks Desk: 510-981-2824

For research questions call the Reference & Research Desk: 510-981-2821