Need help setting up your Peralta account, resetting your password, or logging into Canvas for the first time? Student Online Support is here to help!
Starting August 17, you can get live, drop-in technical support from a real person on Zoom no appointment needed. Hours: Mon-Fri: 9 AM–6 PM.
For the first two weeks of the semester, we’re also offering extended Saturday support:
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Saturday, August 22: 9 AM–1 PM
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Saturday, August 29: 8 AM–1 PM
Whether you’re getting started or troubleshooting a technical issue, we’re here to help you get connected and ready for the semester.
Join anytime: https://peralta-edu.zoom.us/j/6453647498
Meeting ID: 645 364 7498
We can help you with:
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Password resets
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Peralta account setup and activation
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Student email, Peralta Portal, and Canvas login issues
Just click the link during support hours, and a team member will greet you and walk you through the fix via screen share - most issues are resolved in one visit.
Outside support hours? Email us at Helpdesk@peralta.edu
Student Online Support Team
Peralta Community College District
Berkeley City College • College of Alameda • Laney College • Merritt College