Online Help Home
Help Desk for Students and Faculty at Berkeley City College
2050 Center Street, Berkeley, CA 94704 - (510) 981-2800
- Do you need help with Passport or enrollment?
Contact Admissions & Records at BCC (510) 981-2805 – BCC Rm 152 – firstname.lastname@example.org – Hours of Operation: M,T,Th,F 8:00am – 4:30pm / Wednesday 8:00am- 7:00pm / Saturday and Sunday Closed
Student Passport Website at: http://passport.peralta.edu
- Who do I contact if I have trouble with my online classes?
The Spring 2013 Online Course Website (Moodle) is at: http://online.peralta.edu/spring2013
Contact the Distance Education Helpdesk for assistance at email@example.com.
District Distance Education Website: http://web.peralta.edu/de/
BCC Online Education Website: http://www.berkeleycitycollege.edu/wp/de/
- Do you need help with your Peralta Student Email?
Please visit: http://web.peralta.edu/it/studentemail/
For additional assistance contact: firstname.lastname@example.org – In your email, please include a brief description of your issues along with the following: Full name, Student ID#, Passport Username
- Do you need help with your BCC website or Moodle shell?
Contact the Web Tech Assistant at email@example.com – Your DE coordinator at BCC is Fabian Banga – firstname.lastname@example.org – Room 541 (Fabian’s office hours: T,Th 10-12; Web Tech Asst office hours: M,W 10-2; or by arrangement)
More about Online classes at BCC: http://www.berkeleycitycollege.edu/wp/de/
- Do you need help with your Peralta email or have issues with Passport?
District IT Website with technical support and tutorials: http://web.peralta.edu/it/
Contact the Peralta Help Desk at email@example.com
Corrections to the Directory Phone or Names: Email firstname.lastname@example.org
- District Information Technology Help Desk (for PROMT/PASSPORT/faculty email account issues) - (510) 587-7800 - email@example.com
- BCC Information Technology (for local computer technology issues): Room 356 - (510) 981-2844 - BCC-IT@peralta.edu
- BCC Audio-Visual (for local audio and video issues): Room 357 - (510) 981-2873 - BCC-AV@peralta.edu
- Peralta Outlook Web Access (email online): http://myperalta.org
- For PROMT/Passport by Web VPN (off-site access): http://access.peralta.edu
- For Peralta Email by Outlook Web access: https://mail.peralta.edu/owa