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Online Education FAQs

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Enroll in Online Courses

How do I enroll in an online course?

What’s the difference between an online course and a hybrid course?

How do I know if I’m enrolled in an online course?

How do I add to an online class if it’s full?

How do I drop an online class?

 

Login To Online Classes

Where is my online class?

How do I login to Moodle classes?

How can I contact my instructor?

When can I begin my online class?

Who do I contact if I have trouble with online classes?

Where are student tutorials on accessing and using online classes?

Where can I find textbook information?

What Library Resources are available to online students?

What is Netiquette?

 

Counseling

Who can I talk to about taking online classes?

What is the Online Transfer College Program?

Are the online courses transferable to 4-year colleges?

 

Technical Suggestions

What computer equipment do I need to take an online course?

Where are the computer labs on-campus?

What kind of software do I need for online courses?

Can I keep my email private from other students in the class?

Can I get student discounts on computer equipment or software?

 

What To Expect From Online Courses

How do I know if online classes are for me?

How much homework is there in an online course?

 

Contact Us:

Send an email to: online@peralta.edu

Course Information:

 

ANSWERS  TO  ONLINE  EDUCATION  FAQ

Enroll in Online Classes:

How do I enroll in an online course?

Go to the District Enrollment website where you will find more information for Continuing Students and New & Continuing Students. If you are a Continuing Student, you can login to your Passport Student Center and add classes. If you are a New or Returning Student (i.e. have not taken a Peralta District course in the last two semesters), then you will need to submit an application for admissions – follow the links on the District Enrollment website.

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What’s the difference between an online course and a hybrid course?

Online courses have no class meetings and students complete all work online over the internet. Hybrid courses meet about once a week and students complete the remaining hours online over the internet. An instructor may hold an orientation meeting at the beginning of the semester for the course. If orientation information is not available on Passport or the online course websites, students should contact the instructor for details.

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How do I know if I’m enrolled in an online course?

Check your Student Passport Account > Student Center > Class Schedule. You are officially enrolled in the courses listed in your Class Schedule. Fees are due two weeks prior the first day of class. You are responsible for dropping any courses. The instructors are not responsible for dropping you from the course.

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Can I add to an online class if it’s full?

Please see the information on Wait List web page on the Admissions website.

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How do I drop my online class?

Login to your Student Passport Account on the Peralta Community College Passport website at http://passport.peralta.edu. Go to your Student Center, click on the “Drop” link, and follow through the directions. Check your Class Schedule on your Student Center to make sure you have correctly dropped your course. The Passport website has student tutorials for adding and for dropping courses. Please review the refund policy.

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Login To Online Classes:

How do I login to Moodle classes?

Online and Hybrid Courses will be available to students at the start of the Fall 2014 semester at http://eperalta.org/fall2014

If you are a fully enrolled student in an online class or an instructor you will be able to see your course(es) after you login. The link to your online class will be in the right column under “My courses”.

Please login using your PASSPORT User ID, and your Birthdate in the form of yyyymmdd (all numbers) as your password. You may change your password from your Profile Page by clicking on the “Change Password” button. Contact the Distance Education Helpdesk at online@peralta.edu if you need login assistance

To enroll in all courses, please loging to your Student Center at http://passport.peralta.edu

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How can I contact my instructor?

Please refer to the current semester’s offerings of online and hybrid classes on the BCC Online Education website, or call the campus main phone number at (510) 981-2800.

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When can I begin my online class?

Online classes begin on the first day of the semester. Login at the current semester’s Moodle Online Course Website. After logging in, links to your courses will display on the right side. Instructors usually contact students by student email before the start of the semester with course login information, any orientation dates, and other course materials. If you do not know where to login for your course materials or have not been contacted by your instructor by the start of the semester, please contact your instructor directly – refer to the Spring 2015 Online and Hybrid Courses web page for instructor email addresses.

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Who do I contact if I have trouble accessing my online classes?
Contact the Distance Education help desk at online@peralta.edu.

Troubleshooting for Moodle Courses:

  • Most of the Peralta District’s online and hybrid courses use the Moodle learning management system.
  • If you are having trouble receiving emails from your instructor through Moodle or receiving posts from forums to which you are subscribed, check your Moodle account email address on your Profile Page. If you are using a personal email address, check your SPAM folder and filter settings.
  • To use the Moodle website, you must have cookies and JavaScript enabled on your web browser. Moodle works well in Firefox and Internet Explorer browsers. Some users have experienced difficulties using Safari and Chrome, but this may depend on how you have your browser settings.

If you have forgotten your password or username, click on the link “Lost password?” below the Login button on the Moodle homepage and fill in the information requested. This is a two-step process:

  • First, do not click the “Lost Password” link more than once when you are trying to recover your password. The system will send you an email with a confirmation link – you must click that link to verify that you requested the password change. Be sure to check in your SPAM folder for these emails if they do not arrive in your Inbox within a couple of minutes.
  • Second, the system will then send you both your login username and a temporary password to your email account, so you must go back to your email account to retrieve this information in order to login. When you do login, you will be asked to enter your temporary password and also a new password (enter this twice). So, please keep a record of your new password. The temporary password will not work again after you have saved the new password.
  • Contact online@peralta.edu if you still have trouble logging in to Moodle.

There are also many benefits to creating a new email account just for your online courses, including keeping your private or personal email address separate from the public format of a class, keeping track of class work, and using a free email service such Yahoo, Gmail, Hotmail, or similar public services.

Also, check the Student Help Site on the Moodle webiste – you do not need to login to use it. If you need further assistance, contact the Distance Education help desk at online@peralta.edu.

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Where is student training or tutorials about how to access and use the online class?

 

Where can I find textbook information?

The BCC Bookstore website is at: http://berkeleycity.bkstr.com. The Bookstore is located on the 5th floor of Berkeley City College, 2050 Center Street, downtown Berkeley, CA, 94704, 981-2012.

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What Library Resources are available to online students?

The BCC Library Website is at http://www.berkeleycitycollege.edu/wp/library/ . The Library is located on the 1st Floor, 2050 Center Street, downtown Berkeley, CA, 94704.

 

What is Netiquette?

Check this site out: http://www.albion.com/netiquette/corerules.html 

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Counseling:

Who can I talk to about taking online classes?

Information on Drop-In Visits, Making Appointments, and contact information is at the Counseling Department Website. Please see the FAQ page and the Glossary for the most popular counseling questions and terminology.

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What is the Online Transfer College Program?

The Online Transfer College program is a combination online and in-class program which allows you to complete university-transferable classes by doing most of your class work online. Check with the Counseling Department for help in planning your program.

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Are the online courses transferable to 4-year colleges?

Courses are transferable according to the agreements between the 4-year college and the particular Peralta District campus. Check with the Counselors and refer to assist.org website for specific courses and agreements. Class Schedule footnotes for courses: *Transferable to CSU; **to CSU and UC. Also see the BCC Transfer and Career Information Center website.

 

 

What computer equipment do I need to take an online course?

A computer (Macintosh, PC, or other) with internet connection and an up-to-date web browser, such as Internet Explore, Firefox, Safari, or one provided by your internet service provider (ISP).

 

 

Where are the computer labs on-campus?

To use the computer facilities on-campus, you must be enrolled in classes for the current semester and have paid your fees. Please be ready to present your photo I.D. and your receipt of fees paid. At Berkeley City College, please check the Open Computer Lab web page for room location and hours. The Library computers are for library research only.

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What kind of software do I need for online courses?

Most instructors use a variety of file formats, so we suggest that you obtain software that can open or read these files. Many readers are free. The following list will be updated as needed.

For .pdf files, use Adobe Reader or download Adobe Reader.

For .doc files, use Microsoft Word or download the free Word Viewer.

For .docx files (or the Word, Excel, and PowerPoint 2007 file formats), use the 2007 version of Microsoft Word, or download a free Office File Converter Pack  for your existing Microsoft Office 2003 products or earlier.

For .ppt files, use Microsoft PowerPoint or download a free PowerPoint Viewer 2007.

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Can I keep my email private from other students in the class?

Student Account Profiles on Moodle are created by default with email addresses hidden from everyone except the Instructor and Site Administrator. Student users can be edit their  Account Profile to allow their email address to be visible to other students in the same class, or to everyone (these are different settings). To edit your profile page, login to the Moodle website and click on your name in the upper right corner of the Moodle homepage. Then, click on the “Edit profile” tab and change the setting for “Email display”. Your instructor will still be able to see your email address and send you emails even if your email address is hidden. However, do not want to change the “Email activated” setting – this will disable your email address and you will not receive any emails from your instructor.

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Can I get student discounts on computer equipment or software?

Please see the Student Discount information at CollegeBuys at Foundation for California Community Colleges.

 

What To Expect From Online Courses:

How do I know if online classes are for me?

You will do well in online classes if you can:

  • Use the computer.
  • Work independently with a minimum amount of classroom supervision.
  • Read and follow printed instructions.
  • Manage your time.
  • Work on your classes at home, at work, or other distance education venue.
  • Contact your instructor when you need help with the course.
  • Regularly work, complete, retrieve, and send projects and homework online.
  • Use the Web to interact and chat with instructors and classmates.
  • Work on class projects at times that best fit your busy schedule.

 

How much homework is there for an online course?

The amount of time you must spend for each class varies. For example, if you have a three-unit class, plan to spend about nine hours a week engaged in online projects and studying for class.
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